Bajiko Privacy Policy — Security & Use of Your Information

1Introduction & Policy Purpose

Bajiko.bet places the highest priority on your privacy. This Privacy Policy has been created to inform our users about what types of information bajiko collects, why it collects it, and how that information is kept secure.

Thousands of users across Bangladesh enjoy Sports Betting and gaming on bajiko's platform every day. In recognition of their trust and confidence, bajiko commits that your personal information will never be misused.

This policy applies to bajiko's main website (bajiko.bet), mobile app, and all associated services. You are requested to read this Privacy Policy carefully before using the services.

2What Information We Collect

Bajiko collects two types of information — information you provide directly and information generated automatically when using the service.

Personal Information (Directly Provided)

Automated Information

• IP Address: For security verification and geolocation.
• Device Information: Device type, operating system, browser version.
• Session Information: Login times, activity history, bet history.
• Cookie information: For managing user preferences and sessions.

3How We Collect Information

Bajiko collects your information through various methods. Each method is transparent and purposeful.

• Registration Form: Information you provide yourself when creating an account.
• KYC Verification Process: When uploading documents to verify identity.
• Payment Transactions: From payment gateways during deposits or withdrawals.
• Customer Support: Information provided when contacting us via Live Chat or email.
• Automatically Collected: Via cookies and logs during website or app usage.
• Third Parties: Identity verification agencies and necessary information from payment providers.

4Use of Information

Bajiko uses collected information solely for legitimate purposes. No information is sold to advertising companies.

• Service provision: Account management, bet processing, and payment completion.
• Identity Verification: Fraud prevention and KYC compliance.
• Security confirmation: Detecting suspicious activity and securing accounts.
• Contact: Sending critical notifications, promotional offers, and support messages.
• Service improvement: Analytics to further improve user experience.
• Legal Compliance: Compliance with lawful requests from government authorities.
• Responsible Gaming: Identifies unusual gaming patterns to provide assistance.

5Information Sharing & Disclosure

Bajiko never sells your personal information to third parties. However, information may be shared in the following limited circumstances.

• Payment Providers: Mobile Pay, Nagad, Rocket — only information necessary to complete transactions.
• Identity verification agencies: Authorized third parties for KYC process.
• Technology Partners: Contracted organizations managing bajiko's servers and infrastructure.
• Legal Authorities: Mandatory disclosure under court orders or government investigations.
• Company restructuring: In the event of bajiko's merger or sale, with prior notice.

6Cookies & Tracking Technology

Bajiko's website and app use cookies. Cookies are small text files stored on your device that help improve user experience.

Types of Cookies

You can disable cookies through your browser settings. However, disabling essential cookies may prevent some bajiko services from functioning properly.

7Data security & protection

Bajiko uses industry-leading security technology to protect your information. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmission on website and app is encrypted.
• AES-256 Storage Encryption: Sensitive information stored on servers is protected with the highest-grade encryption.
• Two-Factor Authentication (2FA): Additional security layer for account access.
• Regular Security Audits: Regular system audits by third-party experts.
• Data Masking: Staff do not see the entire piece of sensitive information.
• Access Control: Only authorized personnel can access necessary information.

8Your Rights

Bajiko believes you should have complete control over your own information. You have the following rights.

• Right to Access: You may request to know what information bajiko holds about you.
• Right to correct data: You may request correction of incorrect or incomplete information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to restriction of processing: You may request to limit the use of your information in certain circumstances.
• Right to Portability: You may request your information in machine-readable format.

To exercise these rights support@bajiko.betby email. bajiko will process your request within 30 business days.

9Data Retention Period

Bajiko does not retain information longer than necessary. However, certain data must be kept for specified periods due to legal obligations.

After expiry, bajiko securely deletes or anonymizes data so it can no longer identify individuals.

10Children's Privacy

Bajiko services are strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Date of birth is verified during registration.
• If in doubt, bajiko may request additional age verification documents.
• If information from a minor is collected by mistake, it will be deleted immediately.
• If parents believe their child is using bajiko, please contact support@bajiko.bet.

11Changes to Privacy Policy

Bajiko may update this Privacy Policy from time to time. You will be notified before any significant changes.

• Notification method: You will be notified via email, app notification, or website announcement.
• Effective date: Effective 30 days after the change is published.
• Consent: Continued use of the service after changes will be considered acceptance of the new policy.

Contact support@bajiko.bet to obtain previous versions of the Privacy Policy.

12Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, contact bajiko through the methods below.

Bajiko's customer support team is available in Bangla 24/7, every day of the week. bajiko remains committed to protecting your privacy at all times.